Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee-centric culture that relies upon high expectations and a commitment to continual personal growth. 

With a belief that diversity and inclusiveness breeds innovation and forward-thinking design, we have assembled a curious team that questions the status quo 

As a Return Associate, you will play a vital role in ensuring returned products are processed quickly, accurately, and in alignment with our quality and service standards. You will be empowered to improve processes, solve problems, and take ownership of your performance and contribution to the team. 

Key Responsibilities 

• Receive, inspect, and process returned merchandise with accuracy and efficiency. 

• Make quick and accurate decisions based on return reason codes and company return policies. 

• Collaborate with cross-functional teams to identify trends in returns and suggest process improvements. 

• Maintain an organized, clean, and safe work environment in line with 5S and HPWP standards. 

• Track personal performance metrics and take ownership of meeting/exceeding daily KPIs. 

• Communicate clearly with leadership and peers to support a culture of transparency and trust. 

Qualifications 

• High school diploma or equivalent. 

• 1+ year of experience in warehouse, fulfillment, or return operations (preferred but not required). 

• Ability to work independently and as part of a collaborative, goal-driven team. 

• Strong attention to detail and problem-solving skills. 

• Comfortable using technology and inventory management systems. 

• Commitment to continuous improvement and personal development. 

• Able to lift up to 75 pounds, grasp, bend, stand and walk throughout a non-climate-controlled warehouse for extended periods of time. 
• Able to safely operate PIT equipment as needed for the task at hand (forklift).

• Monday-Friday, 6am-230pm, (some Saturday work as needed. Hours can adjust during summer) 

• Medical, dental and vision insurance available the first day of the month after hire date 

• 401k with employer matching 

• Up to 3 Weeks of Paid Time Off 

• Paid Volunteer Day, allowing you to give back to your community 

• 9 paid holidays 

• Annual bonus potential and merit increase potential 

• Generous employee discount 

• Employee referral bonus