The Junior Project Coordinator plays a pivotal role in owning key phases of the Arteriors Brand Ambassadors’ projects. This position is ideally suited for a proactive and customer-oriented individual with a passion for project management. It offers a valuable opportunity to gain insights into the Projects Team and its operations.
What to expect of your first 30, 60, and 90 days:
30 Days – Learn & Build Foundation
• Shadow Project Coordinators on quote, model room, and production workflows to understand the full project lifecycle.
• Learn and practice using internal systems (e.g., ZOHO Projects, ZOHO Desk, NAV) with at least 90% accuracy in test exercises.
• Meet 1:1 with key stakeholders (Ops, Sales, Compliance, Assembly) to understand cross-functional impact of the role.
• Support inbox management by drafting replies for review before sending.
60 Days – Take Ownership
• Independently manage inline and modified order entry, with Trainer oversight, achieving 95% accuracy.
• Begin sending client/internal updates with minimal edits from Trainer.
• Track and report weekly project status updates with clear action items.
• Resolve at least 1 project-related issue (e.g., wrong cost, claim, or compliance question) independently and escalate appropriately.
90 Days – Deliver Results
• Fully manage assigned projects from cradle to grave with minimal oversight.
• Consistently meet deadlines for quote requests, order entry, and client communication.
• Identify one improvement opportunity in current processes (e.g., RFQ accuracy, communication handoffs) and present a recommendation to the team.
• Demonstrate reliability by managing inbox responses and incoming calls with minimal oversight.
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